Homeserve Careers

Top 3 reasons employees find their happy at HomeServe:

The Smile

Find your happy in one of these career areas:

  • Field Operations

    Field Operations

    Build your career by working as part of our expert service team. Positions include: Field Technicians, Field Management, Field Operations Support, and Residential Sales. You’ll find your happy by providing reliable home repair service to an ever-increasing number of customers in the Northeast and across the US.
    See job opportunities

  • Operations Center

    Operations Center

    Find your happy in one of our many people-focused opportunities in Chattanooga, TN. Positions include: Customer Service & Sales Contact Center Agents, Contractor Management, Workforce Management, Bilingual Customer Service, Back Office & Billing, Partner Operations, Customer Advocacy, and more.
    See job opportunities

  • Corporate Icon

    Corporate

    Build your career working alongside the best minds in Marketing, Digital, Human Resources, Finance, IT, PMO, Account Management, Legal, M&A, Business Development, and Product teams in both our Norwalk, CT and Canonsburg, PA corporate locations.
    See job opportunities

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Employee Testimonials

  • Dan Strickland

    employee quote

    Prior to HomeServe, I had never worked in a call center before and I was worried about how I would survive on $12 an hour...The biggest difference between HomeServe and everywhere else I’ve worked is how quickly I was able to increase my pay....In two and a half years, I have been able to increase my hourly pay by over 50%, plus bonus. I’m now making well over double what I started at.

    employee quote

  • Shirley Nunez

  • Dan Strickland

  • Patrick Sassone, Master HVAC Technician

  • Dan Strickland

    employee quote

    Prior to HomeServe, I had never worked in a call center before and I was worried about how I would survive on $12 an hour...The biggest difference between HomeServe and everywhere else I’ve worked is how quickly I was able to increase my pay....In two and a half years, I have been able to increase my hourly pay by over 50%, plus bonus. I’m now making well over double what I started at.

    employee quote

Happiness Begins With Diversity & Inclusion

At HomeServe, we strive to provide a workplace where everyone feels welcomed, acknowledged, heard, and respected. Our strong commitment to a formal Diversity and Inclusion strategy is reflected with the 2021 launch of four Business Resource Groups (BRGs). The activities of our BRGs drive a greater awareness of the diverse backgrounds of our employees, provide engagement opportunities both internally and through community outreach, and work to enhance a sense of belonging within the company.

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Employee Programs That Make You Smile

  • Benefits Program

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    • Choice of 2 medical/dental plans
    • Flexible spending accounts/Health savings accounts
    • Generous PTO (PTA for managers with direct reports)
    • Employee vision plan
    • Life insurance
    • Short and long-term disability insurance
    • Choice of 2 HomeServe home repair plans
    • 401k retirement plan (immediate vesting on company matched contributions)
    • Annual VTO (Volunteer Time Off)
    • Paid parental leave
    • Employee stock purchase plan
    • Charitable matching gift program
    • Performance bonus (monthly, quarterly or annual depending on position)
    • Tuition reimbursement
    • Casual dress code
    • Uniforms provided for applicable positions
  • Recognition Programs

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    • Career development & advancement opportunities: HomeServe University
    • Employee assistance programs
    • Employee reward programs: Annual HomeServe President's Awards HomeServe Vibes
    • Employee referral programs (cash pay for a hire of a referred candidate)

Corporate Social Responsibility

Spreading hope and supporting communities - one home (and smile) at a time.

At HomeServe, caring is in the fabric of our company core values. It's why we are committed to putting our employees, our customers, and our communities at the heart of everything we do. Through our HomeServe Cares CSR initiatives, we actively support and care for People, Communities, Veterans and the Common Good, at the local and national levels. Find out more about HomeServe Cares programs.

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